Shipping Policy

General Shipping

Free shipping is not extended to special promotional offers such as any 'FREE + Shipping' offers where we are providing the item at no cost.  

Many of our items are shipped internationally, in some cases directly from our suppliers.  Shipping times vary; we aim to process and ship your order within 5-7 working days, and delivery can be 15-31 working days. Please note that delivery times can take from 3 - 6 weeks. If you cannot wait this long please do not order.

Some items may take longer if shipped internationally, depending on various factors, such as which postage service/company is being used, and any potential delays with customs. If you have any questions, or if you are experiencing any unexpected delays with receiving your order, please contact us for assistance.

Description of Shipping Times

Select items will have different shipping rates due to the items being shipped from a US warehouse. At the moment, our Genuine Handcrafted Sterling Silver Horseshoe Bracelet is the only item that has various shipping speeds available. We plan to expand this offering soon. See below for definition of shipping times for this item:

Standard Shipping - 1 day processing, 3-5 business days shipping

Expedited Shipping - Two-day delivery (not including weekends)

Priority Shipping - Next-day delivery

**Priority and Expedited are not available for P.O. Box addresses.

Shipping Delays / Problems

Occasionally, there may be an issue or a problem with shipping, which is unfortunately out of our control, and comes down to the individual shipping service used, and any possible security/customs hold-up's.  If your item has not arrived in the time specified above, please Contact Our Support Team who will be able to assist you further.

In order for us to get the items to you as fast as possible some items may be shipped in separate packages.